At SMSAlat, we are committed to protecting the privacy and confidentiality of our users’ personal information. This Privacy Policy outlines how we collect, use, store, and disclose information when you use our Bulk SMS services. We comply with applicable data protection laws, including the Nigerian Data Protection Regulation (NDPR), to ensure the security and privacy of your data.
- Information Collection
1.1 Personal Information: When you sign up for our Bulk SMS services, we may collect personal information such as your name, email address, contact number, and billing information. This information is necessary for account registration, invoicing, and providing our services to you.
1.2 Message Content: We collect and store the SMS messages you send through our platform, including the message content, recipients’ phone numbers, and delivery status. This data is retained to ensure message delivery and provide message history for your reference.
- Use of Information
2.1 Service Delivery: We use the collected information to provide our Bulk SMS services to you, including message delivery, managing your account, and addressing any queries or support requests you may have.
2.2 Communication: We may use your contact information to communicate with you regarding service-related updates, promotional offers, or important notices related to your account. You can opt-out of receiving such communications by following the unsubscribe instructions provided in the messages.
2.3 Aggregated Data: We may aggregate and anonymize the data collected to generate statistical insights and improve our services. This aggregated data does not identify any specific individuals and is used for analytical and business purposes.
- Data Security
We employ industry-standard security measures to protect your personal information from unauthorized access, loss, misuse, or alteration. This includes using encryption technologies, regularly monitoring our systems for vulnerabilities, and restricting access to personal data to authorized personnel only.
- Data Retention
We retain your personal information and message data only for as long as necessary to fulfill the purposes outlined in this Privacy Policy and Terms and Conditions complying with legal obligations. Once the data is no longer required, it will be securely deleted or anonymized.
- Third-Party Disclosure
5.1 Service Providers: We may engage trusted third-party service providers to assist us in delivering our services. These providers are contractually bound to handle your personal information in accordance with applicable privacy laws and only for the purposes specified by us.
5.2 Legal Requirements: We may disclose your personal information if required to do so by law, court order, or government regulation, or if we believe such disclosure is necessary to protect our rights, safety, or property, or that of our users.
- Your Rights
You have certain rights regarding your personal information, including the right to access, correct, update, or delete your data. If you wish to exercise any of these rights or have any questions or concerns about our Privacy Policy, please contact us using the contact information provided below.
- Changes to the Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes by posting the updated Privacy Policy on our website or through other communication channels.
- Contact Us
If you have any questions, concerns, or requests regarding our Privacy Policy or the handling of your personal information, please contact us at:
SMSAlat
A company of XAD Solutions
T: +234 906 046 6669
E: [email protected]
Effective Date: 01 Jan 2023